Retail Loss Prevention Limited

Civil Recovery

Paying by Instalments

If you are unable to pay the amount owed in a single payment you can pay in instalments. This would be for the total value of the claim since the discounted amount only applies to full payment being received within twenty one days. Administration fees will be applicable. A Settlement Agreement which allows you to pay by instalments can only be set up by telephoning our Collections Department on 0844 893 2181 and select Option 1 – followed by Option 2.

You must be able to make the first instalment payment when you call.

If you write in trying to set up a Settlement Agreement for instalment payments, this will not be accepted and the case against you will continue.

Please note that evidence of your financial circumstances may be required to verify your position.

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