Retail Loss Prevention Limited

Civil Recovery

A third party wishes to discuss the case on my behalf, what needs to be done?

The Data Protection Act 1998 requires that you provide your express consent for anyone else to deal with your case. If you want someone else to deal with correspondence on your behalf, we require written authority, signed by you, stating that you wish this third party to deal with the matter for you.

As we are bound by the DPA, unfortunately we are not able to correspond with any third party without your express written consent and until your authority is received, we shall have no option but to correspond with you directly.

If you are an adult over 18 and of sound mind, you will need to give your own evidence in Court and attend the Court hearings.

Should you wish someone else to speak about your case on your behalf, you need to be present with them at the time of the call so that you can confirm to us your permission and complete our DPA information checks.

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