History of RLP
Retail Loss Prevention (RLP) pioneered the introduction of Civil Recovery to the
UK in 1998 and implemented the National Civil Recovery Programme. We are
dedicated civil litigators specialising in the growth of civil recovery within
the UK as a strong deterrent to theft by customers and staff, refund/discount
fraud, price swap, collusion, malicious damage, robbery and loss of trade.
Having developed civil recovery successfully for the retail sector, other
business areas are now seeking our knowledge and expertise. Non-retail clients
include those in finance, distribution, communication, hotels and leisure,
gaming sector, oil industry and city centre's.
Our Service Level Agreement (SLA) outlines our operating parameters that allow
us to manage our clients' cases and undertake work on their behalf without
having to revert back to them at every stage of action. This allows our clients,
with already busy schedules, to focus on their core business objectives with as
little intrusion from us as possible. This engenders trust from our clients that
all necessary action is being taken on their cases, reputations are being
protected and costs are controlled.