Retail Loss Prevention Limited

Civil Recovery

History of RLP

Retail Loss Prevention (RLP) pioneered the introduction of Civil Recovery to the UK in 1998 and implemented the National Civil Recovery Programme. We are dedicated civil litigators specialising in the development of civil recovery within the UK as a strong deterrent to theft by customers and staff, refund/discount fraud, price swap, collusion, malicious damage, robbery and loss of trade.

Having developed civil recovery successfully for the retail sector, other business areas are now seeking our knowledge and expertise. Non-retail clients include those in finance, distribution, communication, hotels and leisure, gaming sector, oil industry and city centre's.

RLP also assist crime partnerships and the police in sharing information in accordance with the Data protection Act (DPA) for the detection and prevention of crime. Core operating principles were agreed with ACPO (2000) and ACPOS (2004) to ensure civil recovery operated within agreed parameters. RLP also operates within best practice and client specific protocols to ensure consistency of service. This allows us to manage our clients' cases and undertake all work on their behalf within the agreed principles.