History of RLP
Retail Loss Prevention (RLP) pioneered the introduction of Civil Recovery to the
UK in 1998 and implemented the National Civil Recovery Programme. We are
dedicated civil litigators specialising in the development of civil recovery within
the UK as a strong deterrent to theft by customers and staff, refund/discount
fraud, price swap, collusion, malicious damage, robbery and loss of trade.
Having developed civil recovery successfully for the retail sector, other
business areas are now seeking our knowledge and expertise. Non-retail clients
include those in finance, distribution, communication, hotels and leisure,
gaming sector, oil industry and city centre's.
RLP also assist crime partnerships and the police in sharing information in accordance
with the Data protection Act (DPA) for the detection and prevention of crime. Core
operating principles were agreed with ACPO (2000) and ACPOS (2004) to ensure civil
recovery operated within agreed parameters. RLP also operates within best practice
and client specific protocols to ensure consistency of service. This allows us to
manage our clients' cases and undertake all work on their behalf within the agreed
principles.